Shipping
How long does it take to ship?
Standard worldwide shipping time is 2-3 weeks and 2-3 days around Ukraine.
How much will shipping cost?
The shipping cost will be calculated at checkout, depending on the size and weight of the items in your order and the shipping destination.
Can you provide worldwide shipping?
We ships worldwide to most countries excluded russia, Belarus and any address in a country or region that is illegal for us to deliver to, for example trade embargo and zone of Joint Forces Operation.
Can I have customs duties on my order?
Taxes and duties are not included in price. They may apply in your country
My Order
How can I cancel my order?
Contacts us by e-mail: hello@quietform.com.ua. We will try to manage cancellation. Please note, we can't return bank commission of you transfer.
Can you product differ in size and color?
Our tableware is handmade so small differences may occur from batch. It could have differences up to 5mm in dimensions. Colors and weight variations are also possible. If you are unsure about differences we recommend to place one order at time to collect similar set.
Do you offer exchanges for damaged items at the delivery?
Yes, we do exchanges by our cost. Please contact us if have such trouble: hello@quietform.com.ua
Do you offer any wholesale?
Yes, we open to discuss our future partnership. Contact us: hello@quietform.com.ua
Product
How do I return my product?
If you are not satisfied with your order, you may return the product within 14 days following the receipt of your order. Products must be intact, unopened and in their original packaging. Contact us for details: hello@quietform.com.ua
How do I care for my product?
Our ceramics and porcelain are very durable. You can use it in dishwasher & microwave oven if there is no gold decor on plates.
Are all your products safe?
Yes, all products are made from certificated clay materials and glazes.