Ordering & Shipping

World: The shipping cost will be calculated at checkout, depending on the size and weight of the items in your order and the shipping destination. Upon entering your shipping address, you will be checkout total with the appropriate shipping rate.  

Ukraine: The shipping cost will be calculated after delivery by company NOVA. It depending on the size and weight of the items in your order and the shipping destination. You will be able to provide payment for shipping before receive order.

We ships worldwide to most countries excluded russia and Belarus.


All orders ship from our warehouse in Kyiv, Ukraine.

Typical shipping time frames it could take 10-18 days.

 

DESTINATIONS  TIME
  • Europe, UK, USA, Canada 
10-18 days
  • Australia and New Zealand 
 14-21 days
  • Rest of the world 
14-21 days

Taxes and duties are not included in price. They may apply in your country


Please note that these timeframes apply to in-stock items.
Made to order and pre-order items ship with different timeframes as specified on the product page. We do not guarantee that all the items available at quietform.com.ua are in stock at the time of your order. If we are out of stock of any items in your order, we will contact you by phone or by e-mail. 

Once the order has been placed, we will send you an order confirmation, followed by a tracking e-mail once the package has been sent.

We cannot reroute packages or change the contents of your orders once they have been shipped, so please ensure your shipping details, personal information, and selected items are accurate at the time of checkout.


EXCHANGES & RETURNS

During the 14 days following the delivery of your order, you may request a refund of regular-priced items.

The easiest way to request a return is through e-mail.
Please contact us - hello@quietform.com.ua

Please note that all of our products are hand-made and therefore each possess unique characteristics. Small imperfections are often inherent to the natural materials we work with and are what makes each piece unique. However, if your item arrives damaged in any way we urge you to reach out to us immediately. 

PAYMENT

All our prices are in EUR. Shipping costs and customs duties are not included in the price. We accept Visa, Mastercard, Maestro.

The security system of our bank guarantees confidentiality and holder authenticity and prevents unauthorized third parties from gaining access to your information.

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